Your customers have questions. RightReply has the answers.

AI customer support trained on your business. Set it up in minutes and let RightReply handle the repetitive questions — 24/7.

See it in action ↓

No lengthy onboarding

yourbusiness.co.uk
RightReply
Hi! Ask me about shipping, returns or products.
Do you ship to Ireland?
Yes — 3–5 working days for European delivery.

Trained on your business

It doesn't guess. It knows.

RightReply answers directly from your FAQs, policies and documentation — and shows you where each answer came from.

B&C Bramble & Co
Online
Do you deliver outside the UK?

Yes — we deliver to most European countries. Standard European delivery takes 3–5 working days.

Source: Shipping & Returns
Can I return something?

Of course. You have 30 days from delivery to return unused items.

Source: Returns Policy
01

Give RightReply your knowledge.

  • FAQs
  • Website content
  • Documentation
  • Policies
02

RightReply learns your business.

Everything you upload is organised into a structured knowledge base — automatically, with no manual tagging.

03

Start answering customers.

Your chatbot goes live on your website, answering questions the moment they're asked.

FAQs.pdf
Shipping-Policy.docx
Returns.txt
Product-Guide.pdf
→ Knowledge base
ShippingShipping & ReturnsIndexed
OrdersOrder TrackingIndexed
ProductsProduct Care GuideIndexed
PaymentsPayment MethodsIndexed
RightReply
How long does delivery take?
3–5 working days across the UK.

One line.
That's it.

embed.html 
<script src="https://cdn.rightreply.ai/widget.js" data-site="your-site-id" defer></script>

Paste it into your website and RightReply is live.

yourbusiness.co.uk
RightReply

Your website doesn't
close at 5pm.

18:42Answered instantly
21:16Answered instantly
00:38Answered instantly
03:12Answered instantly

RightReply answers customers 24/7 — even when you're not there.

Inside RightReply

Built to feel effortless.

The same clarity in the product as on the page you're reading now.

Dashboard Knowledge base Conversations Analytics Settings

Overview

1,284Questions answered
91%Resolved automatically
4.2sAverage response time
37 hrsSupport time saved
Do you deliver outside the UK?2 min agoResolved
Can I return something?14 min agoResolved
Is next-day delivery available?1 hr agoResolved

Insight, not guesswork

See what your customers are asking.

Understand common questions, spot gaps in your content, and see how much support RightReply is handling.

Conversations, last 7 days

Do you deliver outside the UK?
82%
What's your returns policy?
67%
How long is delivery?
54%
Do you offer gift wrapping?
31%

We keep watch, so you don't have to.

RightReply monitors the conversations happening on your website and sends you a monthly review — what your customers are asking, where your content has gaps, and what's worth fixing.

Built for your business

Whoever your customers are, RightReply already knows the answers.

  • Order questions
  • Returns
  • Shipping
  • Product information
  • Documentation
  • Account questions
  • Feature guidance
  • Billing
  • Services
  • Quotes
  • Availability
  • Common enquiries
  • Manage AI support for multiple clients
  • White-label chat widgets
  • Centralised billing
Is this in stock in a medium?
Yes, medium is in stock — ready to ship today.

Early access

We're early — and building in the open.

RightReply is currently onboarding a small number of UK businesses ahead of a wider launch. No case studies yet. No inflated numbers. Just a product we're confident will save you time.

Every widget is built and customised to match your business, your tone and your brand — and we don't take payment until you're happy with what you're getting.

Your next customer
already has a question.

Make sure you're there to answer it.

Set up in minutes. No lengthy onboarding.